What is your shipping policy?
We ask that you give up to seven (7) business days within the purchase for delivery, which usually takes three to five (3-5) business days. If after two (2) weeks you have not received your order please contact email@example.com.
Please advise that all prescription orders have a (15-20) business-day processing period. Expedited shipping is not available for prescription orders and will be refunded to your original form of payment if selected when completing your transaction.
(Please Note: Delivery times may extend beyond the aforementioned period due to unforeseen shipping and production delays caused by Covid-19)
If you are not completely satisfied with your Coco and Breezy online purchase, we will gladly accept the unworn or defective items for an exchange or return, within 30 days of the date you received the item. Please contact us at firstname.lastname@example.org to initiate this process or submit a request through our return portal. All orders are limited to three (3) exchanges per transaction within thirty (30) days of the original order delivery date. When exchanging items all customers must assume the shipping cost of both the return of your current item and delivery of your new item. Coco and Breezy will assume the shipping cost for items requested to be returned for a refund only.
Unfortunately, FedEx will not deliver to a P.O. Box, APO or FPO address, but these may be used as a billing address if need be.
Which prescription lens is best for me?
Premium Standard Plastic lens
Ideal for mild and lower prescriptions, this classic plastic lens is most commonly used providing durability, comfort, and impact resistance.
Impact Resistant Polycarbonate lens
Thinner and more lightweight than a plastic lens, this impact resistant lens works well for children and adults. Ideal for stronger prescriptions as the lens thickness does not increase regardless of your prescriptions strength.
Super Thin 1.67 Hi Index lens
This hi-tech plastic lens is ideal for mild to strong prescriptions providing a thinner, more attractive appearance than a standard plastic lens.
Ultra Thin 1.74 Hi Index lens
Ideal for stronger prescriptions, this hi-tech plastic lens is our thinnest option providing the most attractive appearance.
“Blue Light” blocking lenses that protect the eyes from harmful blue-violet light while allowing beneficial blue-turquoise light to pass through. Harmful blue violet light is emitted from smart devices and fluorescent lights daily and can cause serious harm to the eyes over time with overexposure.
Equipped with multi-angular technology that reduces reflection and glare, this lens resists scratches, repels dust, and provides enhanced UV protection providing ultimate transparency.
Scratches resistant, dust and dirt repellent lenses with glare reducing properties.
Do my frames come with a warranty?
Coco and Breezy eyewear products are warranted for ONE (1) year from the date of purchase against manufacturer defects. The warranty is valid only to the original purchaser with a proof of purchase from an Authorized Coco and Breezy Dealer that clearly shows the original purchase date. Coco and Breezy does not warrant against any lens scratches. Alteration, misuse, abuse, or installation of non-Coco and Breezy lenses will void this warranty.
Scratched lenses are not covered under Coco and Breezy warranty policy. Replacement lenses can either be purchased through your local optician or cocoandbreezy.com. For all warranty claims, please contact Coco and Breezy Customer Care at email@example.com
to receive a Coco and Breezy Service Authorization Number used to track your claim. To start the warranty process, you’ll need to send us the following pieces of information to properly evaluate your claim.
Coco and Breezy Service Questionnaire (we will provide this to you).
Valid proof of purchase
- *Confirms the date of purchase for warranty coverage.
- *Confirms you purchased from a Coco and Breezy Authorized Dealer. Unfortunately, without a valid form of proof of purchase, the warranty is not valid, but we may have other repair options, so please contact us.
Images or pictures of your product damage
- *Helps us determine a product defect.
- *Helps us identify your specific product for repairs or replacement parts
Will my purchase be taxed?
Tax is charged for orders shipped to U.S. states, protectorates, and territories where sales taxes are applicable; items sent to APO / FPO military addresses are not subject to taxes. Tax will be refunded for returned items. The amount of tax charged is based on current tax rates.
Contact us by email with any inquires at
regarding orders, returns, exchanges, wholesale, or any other services.
As this isn’t included in our product warranty, we recommend you visit your local optician as they will likely repair and replace your screws free of charge. It is super convenient and more time friendly for you.
Can I have my prescription lenses placed in Coco and Breezy sunglasses?
Yes, the majority of our frames are RX-able (with the exception of our Sharita style). If you would like to have your prescription lenses fulfilled in your new Coco and Breezy sunglasses, please email us a copy of your prescription to
firstname.lastname@example.org with your order number in the subject line. Our customer service team will contact you with any additional questions.
Do you accept my insurance?
Currently, we only accept HSA (Health Savings Account) and FSA (Flexible Spending Account) cards. Though we do not accept optical insurance outright, we can provide you with an itemized receipt of your purchase that can be submitted to your insurance provider for reimbursement.
Where can I shop Coco and Breezy in person?
Select styles are carried by over 400 fine optical retailers including Nordstrom. Our shoppable showroom is currently closed due to Covid-19 but projected to reopen by Spring 2021.
When will my favorite Coco and Breezy frames be restocked?
Many of your favorite frames will be returning this fall. Please sign up for our newsletter for updates and be sure to follow us on Instagram @cocoandbreezyeyewear for real-time updates on all things Coco and Breezy.
How do I find my frame size?
Frame size is the most important part of selecting the perfect frame for you. Etched into each frame’s temple (arm) is a series of three numbers [00-00-000]. What do these numbers mean? The first number is your eye size, the second your bridge width, and the third your temple length all measured in millimeters (mm). Next time you put on your favorite pair of frames take a look at the inside of the temple to gauge your size. These numbers can be compared to your prospective styles on our site before purchasing. We want to be sure that you cop the most comfortable and flattering frames for your face.
What are your frames made of?
Our frames are composed of steel, rubber, and a variety of acetates.