Privacy Policy

We at Coco and Breezy Eyewear believe in protecting your privacy.
The information we gather or process is used solely for the functionality of Coco and Breezy  Eyewear and to improve the quality and security of our service. Your information isn’t and has never been sold to third parties.
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from cocoandbreeezy.com (the “Site”).

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

- “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.  We refer to this information as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.


VENDORS / SUB-PROCESSORS WE USE

We use several vendors/sub-processors to conduct various aspects of our business.

VENDOR

PURPOSE

Shopify

We use Shopify to power our online store. Additionally, we use Shopify to handle all our credit card purchases. To learn more about Shopify’s privacy policy please visit: https://www.shopify.com/legal/privacy.

Mailchimp

Mailchimp handles our email campaigns for people who subscribe in our website. This app has access to personal information such as:

  • Blog commenter e-mail addresses, IP addresses, and browser user agents
  • Customer names, e-mail addresses, phone numbers, physical addresses, geolocations, IP addresses, and browser user agents.

To learn more about Mailchimp’s privacy policy please visit: https://mailchimp.com/legal/privacy/

Lucky Orange

Lucky Orange records customer sessions so we can see where customers are dropping off from the site. Additionally, Lucky Orange allows us to directly chat with online users to create a better user experience.  Lucky Orange also has access to customer names, e-mail addresses, phone numbers, and physical addresses.


To learn more about Lucky Orange’s privacy policy please visit: https://www.luckyorange.com/privacy.php

Order Printer

Order Printer is a third party plugin that allows us to create custom packing slips. Order Printer has access to Customer names, e-mail addresses, phone numbers, physical addresses, geolocations, IP addresses, and browser user agents.


To learn more about Order Printer’s privacy policy please visit: https://www.forsbergplustwo.com/pages/privacy-policy

Lensabl

Lensabl is a third party plugin that allows users to input prescription information together with their order. Lensable has access to This app has access to personal information such as:

  • Blog commenter e-mail addresses, IP addresses, and browser user agents
  • Customer names, e-mail addresses, phone numbers, physical addresses, geolocations, IP addresses, and browser user agents

To learn more about Lensabl’s privacy policy please visit:https://www.lensabl.com/privacy-policy

Return Magic

Return Magic is a third party plugin that we use to handle our returns. Return Magic makes it easy for users to return their products. Return Magic has access to Customer names, e-mail addresses, phone numbers, physical addresses, geolocations, IP addresses, and browser user agents


To learn more about Return Magic’s privacy policy please visit: https://www.returnmagic.com/privacy-policy/

Webgility

Webgility allows us to track our inventory and post sales directly to Quickbooks, our accounting software.  Webgility has access to Customer names, e-mail addresses, phone numbers, physical addresses, geolocations, IP addresses, and browser user agents

To learn more about Webgility’s privacy policy please visit: https://www.webgility.com/privacy-policy

Google Analytics

Google Analytics is an industry standard third-party analytics service that we use to better understand the usage and performance of our service(s). The information is anonymized so that it is not tied to your IP address.

Facebook Pixel

Facebook Pixel is an industry standard third-party analytics service that we use to better understand the usage and performance of our service(s) as well as run more effective marketing campaigns.



HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).  Additionally, we use this Order Information to:

  • Communicate with you.
  • Screen our orders for potential risk or fraud.
  • When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).


SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above.  For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here:  https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here:  https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.


BEHAVIOURAL ADVERTISING

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.  For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:

   FACEBOOK - https://www.facebook.com/settings/?tab=ads

   GOOGLE - https://www.google.com/settings/ads/anonymous

   BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at:  http://optout.aboutads.info/.


DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.


YOUR RIGHTS

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above.  Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.


DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.


CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.


CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@cocoandbreezy.com or by mail using the details provided below:


 134 W 29th st, Suite 609, New York City, NY, 10001, United States